Frequently asked
Everything about orders, grading and warranty.
What does the grading system mean?+
Grade A: near-mint. Grade B: light cosmetic wear. Grade C: heavy use but fully functional. Every listing shows its grade upfront.
Do used spare parts come with a warranty?+
Yes. All refurbished and used parts include a 30-day working warranty. Faulty out of the box? Free replacement.
How fast do you ship?+
Orders placed before 3pm ship same day. Standard delivery is 2–4 business days. Free over AED 200.
Can I return an item?+
Absolutely. 30-day returns, no questions asked. Use the return portal linked from your order email.
Which payment methods do you accept?+
All major credit cards, Apple Pay, Google Pay, and buy-now-pay-later via Klarna and Afterpay.
Do you sell in bulk?+
Yes — reach out via the contact page for wholesale and workshop supply pricing.